Introduction
At HORIZON SUPPORT, your privacy is our priority. We are dedicated to protecting your personal information and comply with all applicable privacy and data protection laws. We collect only the information necessary to support your international education journey, including study visa applications, and handle your data responsibly.
Here’s a summary of how we manage your information:
– We collect only what’s necessary to assist you.
– Your information will not be retained if it’s no longer required or upon your request.
– We strive to provide clarity on how we use your information.
– You control how and what you hear from us.
– Your data will not be shared with third parties for marketing purposes without your consent.
The rest of this policy outlines our privacy practices in more detail.
Who We Are
HORIZON SUPPORT is an international education consultancy helping students pursue studies abroad by providing visa assistance, educational counselling, and support services. When we refer to “we”, “us”, or “our”, it pertains to HORIZON SUPPORT and its associated services.
Services Provided
We offer a range of services to facilitate your studies abroad, including counselling, application guidance, visa support, and more. To provide these services, we may collect personal information such as your name, contact details, study preferences, and nationality.
If you work with our counsellors or apply through our platform, we may collect additional data such as education background, employment history, identity documents (passport copies, proof of citizenship), and financial information relevant to your application. Additionally, sensitive information, like health details for visa purposes, may also be collected.
Why We Collect Your Information
The collection of your personal and sensitive information allows us to:
– Assist you in applying to educational institutions overseas.
– Provide tailored advice based on your study interests and qualifications.
– Support your study visa application and ensure compliance with immigration requirements.
– Communicate study offers and opportunities from institutions worldwide.
– Assist with post-study work or professional growth after completing your studies.
Student Support Services
To support you during your studies, we offer additional services such as accommodation arrangements, health insurance, and career skills training. If you subscribe to these services, we may collect personal information such as your financial and health details. We use this information to:
– Help you secure health insurance and accommodation.
– Provide necessary support during your stay, such as emergency helplines or guardianship services.
– Facilitate visa application services where necessary.
Visa Application Assistance
HORIZON SUPPORT provides visa application services for various countries, including study visas and post-study work visas. By collecting your personal and sensitive information, we can:
– Assist with your student visa applications by liaising with relevant immigration authorities.
– Keep you updated on your visa application progress.
– Contact the necessary authorities on your behalf to discuss your application or address any concerns.
Retention of Personal Information
We retain your information only for as long as necessary to assist you or comply with legal obligations. Generally, we keep personal data for up to seven years after your last interaction with us unless longer retention is required by law.
How We Collect Personal Information
We collect your information through various means, such as directly from you or through our website and online tools. We may also gather data from third-party service providers or social media channels. We only collect information necessary for our business functions and will obtain your consent before collecting any sensitive data.
Use and Disclosure of Personal Information
Your personal information will be used or disclosed only for the purpose it was collected. We may share your information with third-party institutions, visa agencies, or professional bodies when you apply for study opportunities abroad. We will not share your information for marketing purposes without your consent.
International Transfers of Data
Your personal data may be transferred to education institutions or visa authorities located outside your home country, depending on the services you request. We ensure appropriate safeguards are in place to protect your data during these transfers.
Data Security
We take all necessary measures to secure your personal information from unauthorized access or misuse. This includes technical, administrative, and physical safeguards. However, please be aware that transmitting information over the internet is not entirely secure, and we cannot guarantee absolute protection.
Your Rights
You have the right to access, update, or delete the personal information we hold about you. You can also withdraw consent or object to the processing of your data at any time by contacting us. We will respond to your requests in accordance with applicable data protection laws.
Right to Erasure
You may request the deletion of any personal data we hold, unless we are required by law to retain it.
Right to Withdraw Consent
For any activities where we have asked for your consent, you may withdraw it at any time by contacting us or unsubscribing from our communications.
Updates to This Policy
This privacy policy may be updated periodically. We encourage you to review it whenever you interact with us. Should significant changes occur, we will notify you via email.
If you have any questions or concerns about how we handle your personal information, feel free to contact us at privacy@horizonsupport.com.ng.